Cancellation Charges:

Please be aware that cancellation charges apply to our courses. Upon booking, 50% of the course fee becomes immediately non-refundable. Bookings canceled less than 1 month before the course date are 100% non-refundable. Notice Requirement for Changes: We kindly request a minimum of 1 month's written notice for any changes to your course booking or training dates. Unfortunately, we are unable to reschedule or move any training courses within 1 month of the scheduled date. Force Majeure: If we must cancel a course due to events beyond our control, such as Acts of God, terrorism, war, political unrest, natural disasters, or any other unforeseen circumstances, we offer the opportunity to reschedule your training course to a later date. Requests for course cancellations in such circumstances will be subject to our standard cancellation terms. Amendment or Cancellation of Training: We reserve the right to amend or cancel any training date or location. In such instances, our staff will promptly contact delegates to arrange an alternative date. Please note that we do not accept responsibility for any travel expenses or accommodation costs incurred by delegates. Disruptive Behavior: We reserve the right to cancel course bookings or withdraw delegates from a course if their behavior is deemed disruptive, defamatory, or impedes the learning experience of others.

Online Courses Terms:

Validity and Refund Policy: All online courses must be booked and used within 12 months. Online courses are non-refundable after three months of purchase. These courses, while aiding in learning and acting as refreshers, do not replace in-person courses and do not qualify students to administer treatment. Online training modules are valid for 12 months and are non-refundable.

Course Completion and Assessment:

Reassessment Option: Participants who do not complete the course have the option to retake it at a minimal additional cost, providing an opportunity to enhance their skills and knowledge. Refund Restriction: No refunds will be granted under any circumstances if a participant fail to pass the course. Instead, they will have the option to revisit the course on a given date, subject to availability. The payment made for the course is non-refundable. Trainer's Discretion for Safety: In cases where a participant's performance is compromised due to anxiety, panic, or any other factors resulting in unsafe practice, the trainer has the authority to advise the participant not to continue with the procedure on patients. Safety Precautions and Refund Policy: Safety-Related Restrictions: Participants advised not to practice due to safety concerns, as determined by the trainer, will not be eligible for a refund. Instead, they will have the option to book another session at an additional cost to ensure competence and safety in future practice. Acknowledgment and Acceptance: By enrolling in the course, participants acknowledge and accept the terms of this refund policy, including the provisions related to reassessment, trainer discretion, and safety-related restrictions. Participants are responsible for adhering to these guidelines to enhance their skills and knowledge for successful course completion.